Donor Privacy Policy

Last updated: October 13, 2025

1) Our Commitment

Veils of Grace (“Veils of Grace,” “we,” “us,” “our”) honors your generosity by safeguarding your privacy. We collect only what we need to process gifts, steward relationships, and share impact. We will never sell, rent, or trade donor information. We will not send mailings on behalf of other organizations.

• We do not sell or share (as defined by California law, including cross-context behavioral advertising) your personal information.

• We use industry-standard security for online and offline data.

• You control how we contact you and may opt out at any time.

Questions or requests: contact@veilsofgrace.org

2) Scope

This policy covers personal information we collect from donors and prospective donors online (our website, forms, email) and offline (events, mail, phone), including when processed by our service providers on our behalf.

3) Information We Collect

Depending on how you interact with us, we may collect:

• Contact details: name, email, phone, mailing address.

• Donation details: amount, date, method; limited payment references for receipts (we do not store full card numbers).

• Recognition & preferences: anonymity requests, communication preferences, opt-in/opt-out choices.

• Communications: messages, inquiries, event RSVPs, volunteer information you provide.

• Technical/usage data: basic site analytics (e.g., pages visited, device/browser), cookies necessary for site functionality and aggregated analytics.

We may also maintain internal notes relevant to stewardship (e.g., program interests or event attendance).

4) How We Use Information

We use your information to:

• Process donations and issue tax receipts.

• Acknowledge and recognize gifts (unless you choose anonymity).

• Send impact updates, invitations, and opportunities to support—based on your preferences.

• Manage events and volunteer engagements.

• Perform recordkeeping, audit, fraud prevention, and legal compliance.

• Improve our site, programs, and donor experience (including aggregated analytics).

We will not use your personal information for purposes materially different from those above without notifying you and obtaining consent if required by law.

5) What We Don’t Do

• No selling, renting, or trading of donor information.

• No mailings on behalf of other organizations.

• No publishing of personal donor details without consent (recognition lists always honor anonymity requests).

6) When We Share Information

We share donor information only as needed to operate our mission, including with:

• Payment processors (e.g., reputable card/payment platforms) to securely process your gift.

• Technology/service providers (e.g., email services, CRM databases, website/analytics) bound by confidentiality and security obligations.

• Professional advisors (e.g., auditors, accountants) under duty of confidentiality.

• Authorities when required by law, regulation, subpoena, or to prevent fraud or security incidents.

We require service providers to use donor information only for services they perform for us and to protect it appropriately.

7) Beneficiary & Image Privacy

To protect the dignity and safety of the brides we serve, we do not publish identifying details or images without explicit consent. Photos and stories are anonymized or shared with permission obtained through partner churches and community organizations.

8) Security

We employ administrative, technical, and physical safeguards appropriate to the sensitivity of the data, including:

• Encrypted connections for online donations.

• Access controls and least-privilege permissions.

• Secure storage and restricted access to donor records.

• Vendor due diligence for processors that handle payment data.

Despite safeguards, no method of transmission or storage is 100% secure. We monitor for and address risks consistent with industry standards.

9) Your Choices & Rights

• Anonymity: You may give anonymously or decline public recognition.

• Preferences: Choose email, mail, both, or none; change your preferences anytime.

• Unsubscribe: Use the link in our emails or contact us to opt out of fundraising and/or newsletters.

• Access/Correction/Deletion: You may request access to, correction of, or (where applicable) deletion of your personal information, subject to legal retention obligations.

• Do Not Track/Targeted Ads: We do not sell or share data for cross-context behavioral advertising. Our site does not respond to browser “Do Not Track” signals.

Contact for rights requests: contact@veilsofgrace.org

10) Cookies & Analytics

Our website may use necessary cookies for functionality and limited, aggregated analytics to understand engagement and improve the site. You can control cookies through your browser settings. We do not use cookies to sell or share your information.

11) Data Retention

We retain donor and transaction records for as long as necessary to fulfill the purposes described above and to meet tax, audit, and legal obligations. When no longer needed, we securely delete or anonymize data.

12) Children’s Privacy

Our website and fundraising activities are not directed to children under 13. We do not knowingly collect personal information from children. If we learn we have such information, we will delete it.

13) International Visitors

If you access our site or donate from outside the United States, your information may be processed in the U.S., where data protection laws may differ. We take reasonable steps to safeguard information subject to such transfers.

14) California & Other U.S. State Notices

For California residents and other state privacy laws that grant additional rights (e.g., access, deletion, correction, portability, restriction, and appeal), you may exercise applicable rights by contacting contact@veilsofgrace.org.
We do not sell or share personal information as defined by California law and do not use sensitive personal information for purposes other than those permitted.

15) Legal Bases for EU/UK Donors

Where EU/UK data protection law applies, our legal bases include:

• Contract/Performance (e.g., processing your donation),

• Legitimate Interests (stewardship, recordkeeping, fraud prevention, impact updates compatible with your relationship),

• Consent (e.g., certain marketing communications, recognition publishing).
  You may withdraw consent at any time without affecting prior processing.

16) Changes to This Policy

We may update this policy periodically to reflect operational, legal, or regulatory changes. The “Last updated” date indicates the latest version. Material changes will be highlighted on our site.

17) How to Contact Us

Veils of Grace
Email: contact@veilsofgrace.org